PRIVACY NOTICE REGARDING THE PROTECTION OF PERSONAL DATA (KVKK)

Pursuant to Law No. 6698 on the Protection of Personal Data (“KVKK”), TPM Moda ve Tekstil Anonim Şirketi (“TPM” or the “Company”) attaches great importance to the confidentiality of the personal data of its members. This Privacy Notice is intended to provide information regarding the processing of personal data obtained during membership, shopping, communication, and similar transactions carried out through twelveworldwide.com (the “Site”).

1. Data Controller

Data Controller: TPM Moda ve Tekstil Anonim Şirketi
Address: ORUÇREİS MAH. TEKSTİLKENT CAD. TEKSTİLKENT G1 BLOK Door No:10 AB Apartment No:2060
Email: [email protected]

2. Personal Data Processed

Within the scope of membership, shopping, and communication activities, personal data including identity information (name, surname), contact information (telephone number, email address, address), transaction security information, payment and billing information, purchase history, request/complaint information, cookie data, and Site usage habits may be processed.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:
Carrying out membership procedures and managing your account,
Providing products and services and carrying out order and payment processes,
Ensuring customer satisfaction and providing support services and after-sales services,
Where consent for commercial electronic communications has been provided, carrying out campaigns, promotions, announcements, and advertising activities,
Fulfilling obligations arising from applicable legislation.
Your personal data is processed for these purposes on the legal grounds specified under Articles 5 and 6 of the KVKK.

4. Transfer of Personal Data

Your personal data may be transferred, in accordance with the KVKK and for the purposes stated above, to legally authorized public institutions and organizations, our business partners, suppliers, and service providers providing cargo, payment, call center, and information technology infrastructure services.

5. Method and Legal Basis for Collecting Personal Data

Your personal data is collected through automated or partially automated means by completing membership forms on the Site, making purchases, using contact forms, email, call center services, or cookie technologies.
The data is processed on the legal grounds of the establishment and performance of a contract, compliance with legal obligations, legitimate interests, and explicit consent.

6. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

To learn whether your personal data is being processed,

To request information if your personal data has been processed,

To learn the purpose of processing your personal data and whether it is being used in accordance with that purpose,

To know the third parties to whom your personal data has been transferred within Türkiye or abroad,

To request correction of your personal data if it has been processed incompletely or inaccurately,

To request deletion or destruction of your personal data under the conditions stipulated in the KVKK,

To request notification of such correction, deletion, or destruction procedures to third parties to whom your personal data has been transferred,

To object to any adverse outcome arising from the analysis of your personal data exclusively through automated systems,

To request compensation for damages if you suffer damage as a result of the unlawful processing of your personal data.

You may submit requests regarding these rights in writing to [email protected]  or through the methods specified under the KVKK. Your requests will be concluded free of charge within the periods prescribed under the KVKK.

7. Personal Data Retention Period

Your personal data is retained for the period prescribed under applicable legislation or for a reasonable period appropriate to the purpose of processing. At the end of the applicable retention period, the data is deleted, destroyed, or anonymized in accordance with the KVKK.