PRIVACY AND SECURITY POLICY
TPM Moda ve Tekstil Anonim Şirketi, which operates twelveworldwide.com, respects the privacy of your information. Therefore, the purposes for which such information is used are explained below. Depending on the transaction, you may be required to provide certain personal information, including but not limited to your name, surname, gender, age, username and password, email address, identity information, address, credit/debit card numbers, expiration date, security code, and order recipient information. The information requested may vary depending on the relevant requirements. Such information will be protected in accordance with strict security and confidentiality standards.
You may visit the Company's website pages without providing any personal information, obtain information about our products and services, review our available reports, and benefit from our human resources and other detailed services. If you provide personal information, such information will not be shared with any third party or company without your knowledge or consent unless required by law. Your information will be protected in accordance with our highest security and confidentiality standards. You may review our Privacy Notice regarding the processing and use of your personal information.
The forms available on twelveworldwide.com are used solely for entering information for product/service applications and purchases. twelveworldwide.com will not share such information with any third party, institution, or organization without the customer's consent unless required by law.
Our website does not provide links to other websites. The commitments contained in our Privacy Policy apply only within our website and do not cover other websites. Where access to another website is provided through a link from our website, the privacy assurances and terms of use of the relevant website shall apply. twelveworldwide.com shall not be responsible for the use of information, ethical principles, privacy practices, quality or service standards of third-party websites accessed from our website for advertising, banner, content, or any other purposes, nor for any material or non-material damages or losses arising from such websites.
Customer information may only be disclosed to official authorities where such information is duly requested by the competent authorities and where disclosure is required under mandatory provisions of applicable legislation. All information entered into the system by the customer may only be accessed and modified by the customer. It is not possible for another person to access or modify such information.
As we continuously make changes and improvements to our systems and services in order to provide you with better service, it may also become necessary to amend this Privacy Policy from time to time. Accordingly, we reserve the right to revise or amend the contents of this Privacy Policy at any time and in any manner. Your use and/or continued use of any part of the Website following notification of an amendment to the Privacy Policy shall be deemed acceptance of such amendment.
Under no circumstances shall the Website, its affiliated companies, partners, or their respective employees, officers, directors, or insurance agents be liable to you for any costs, damages, including special, incidental, indirect damages or punitive damages, or liabilities arising from the collection, use, transfer, processing, or storage of your personal information obtained by us or resulting from your access to or use of the Website.
Our Company shall not be liable for any direct or indirect damages or expenses arising from errors, interruptions, delays in data transmission, computer viruses, line failures, and/or system failures that may occur during the use of our Website.
Copyrights relating to the information and materials contained on our Website and their arrangement belong to our Company. All copyrights, registered trademarks, patents, intellectual property rights, and other proprietary rights relating to the information and materials contained on our Website are reserved by our Company. No person or organization may use any part of our Website on another website or establish a link to our Website from another website without obtaining our Company's prior written consent.
Despite the Company's implementation of the necessary information security measures, if personal data is damaged or obtained by unauthorized third parties as a result of attacks against the Company's systems, the Company shall immediately notify the relevant data subjects and the Personal Data Protection Board and shall take the necessary measures.
If you would like further information regarding our Privacy Policy, you may contact us at any time through our call center and other communication channels.
PAYMENT SECURITY
Our payment infrastructure is secured by Sipay POS, which provides one of Türkiye's most reliable payment infrastructures. Detailed information regarding the payment security provided by Sipay POS is set out below.
With its advanced PCI DSS-compliant technical infrastructure and experienced personnel, Sipay POS helps ensure both the payment security of companies and the card security of their customers.
FRAUD PREVENTION
Fraud in online payments is a matter that requires professional handling. As one of the industry's well-established organizations, we protect rights holders through specialized practices that exceed standard industry requirements. The Sipay OS infrastructure has been developed with numerous industry-specific filters against fraud. In addition, payments are reviewed by fraud monitoring personnel, and transactions are not approved where suspicious activity is detected.
CARD SECURITY
Sipay POS has implemented the necessary measures to allow customers to make payments in a secure environment through its SSL-certified payment page and PCI DSS compliance. In this way, Sipay POS helps reduce customers' concerns during payment transactions and supports higher payment conversion rates.
THE SECURITY MEASURES OF OUR E-COMMERCE SYSTEM ARE AS FOLLOWS:
1- Firewall
2- 256-Bit SSL Certificate
SSL stands for Secure Sockets Layer. SSL is an encryption system designed to protect the information of users visiting a website rather than the website itself.
3- Special Encryption Application
If you have any questions regarding this Privacy Policy or wish to update information relating to you or your preferences, you may contact us by email at [email protected]. You may also write to us at the address below:
TPM Moda ve Tekstil Anonim Şirketi
Attention: Customer Relations Department
ORUÇREİS MAH. TEKSTİLKENT CAD. TEKSTİLKENT G1 BLOK Door No:10 AB Apartment No:2060